That moment when the courier refuses pickup because of how we pack
Had one of those mornings that just makes you question everything. We’re based in Ajman and a driver showed up to collect a few parcels, took one look at how we had them bundled, and straight up said he wasn’t taking them unless we repacked everything because they’d never survive the trip. Embarrassing doesn’t even cover it. I spent my whole afternoon digging into how businesses enhance last‑mile handling because clearly whatever we’re doing isn’t cutting it. Found some interesting points about how the packaging itself affects not just damage rates but also how smoothly the handover goes with delivery partners, which makes total sense now that I think about it. I’m wondering if any of you have dealt with similar pushback from couriers and what changes you actually made to stop the nonsense. Did you invest in better boxes, switch up your sealing method, or find that simplifying the packaging made things easier for everyone involved?
