When you advertise on Google, you speak much more often with a real customer service representative. Google gets the vast majority of their profit from companies that pay Google to appear at the top of the search results. If you see a small box with the word "Advertisement" in it next to search results on Google.com, you should know that a company pays Google advertising costs when you click on that listing.
As we've explained here, Google likes to speak to companies looking to spend more money on ads. The only other support requests that connect you to a human are Google My Business or Google Corporate. Google My Business is Google's competitor for Yelp and other review websites. Google uses it to introduce business owners to their advertising products, which is why they actually provide customer service to business owners looking to improve their business listings. Be prepared to be "sold to" because Google My Business support is trained to sell AdWords.
If you're reading this guide, you probably don't have a partner to help, so plan on spending some money to fix your problem. The lack of real support for Google has created an entire industry of experts that provides search engine consulting services for thousands of euros to generate results.
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