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It's a situation that we don't want to deal with. But most of us will have to cope sooner or later. You bought the item online and it was damaged or the wrong color. Or it doesn't work, or the description doesn't match the product. Or never appear
What do you do?
If you buy products through PayPal, you have a choice. But slotxo ผ่านเว็บ you will have to be patient. There are several steps to take to get a refund. First of all, an explanation - and a warning.PayPal offers what it calls a Buy Protection Program to everyone who makes a purchase through its service, so if you have a problem, you have a way to get your money back. The basic steps are listed on the PayPal help page on what to do if you didn't receive your item or if it's different from what is described. We'll be working on these steps in a moment. First of all, some information If you're buying a product and the seller asks you to send PayPal payment as a friend - don't.The Purchase Protection Plan is only available if you use PayPal as a purchase. If you simply send money to someone, be it a friend, talk to, or a relative - once the other person accepts the money,
it will never be returned. (Unless they agree to refund) Because of this, if you are buying a product and the seller asks you to send a PayPal payment as a friend instead of a purchase - don't be a scam, and if so, you won't. Any right of recourse There are transactions on the PayPal User Agreement page that are not covered by the Purchase Protection Plan. These include real estate, certain vehicles. (In other words, you will not be covered if you buy a car. But you are covered for the bike), gift card or donation.One more item worth knowing: If you find that there are unauthorized transactions on your PayPal account, that is, someone has pulled money from your account without your knowledge and / or permission, then contact PayPal. Immediately using this page. You can tell them via a form or messaging app) or call them at (888) 221-1161.
With all that said, here is how to get your money back when you shop with PayPal and believe you will get it back:
First, go to the PayPal Resolution Center. Click on "Report a Problem" to open what the company calls a Dispute. You have 180 days from your first transaction to do this.Once you've opened a dispute, you have 20 days to contact the seller via PayPal to see if the problem can be resolved that way.If you can't solve the problem If you don't have a response (or didn't receive a response from the seller), go back to the Resolution Center, find your dispute, and click “View”> “Forward to PayPal”. OfficialPayPal will begin reviewing the claim and will send you an email update regarding the review status. If you find that your claim is valid, you will be refunded to your PayPal account.According to PayPal, it usually takes about 30 days to resolve a claim, although it can take longer.
You can go to the Resolution Center to see if anything is going on.We talked to someone who has gone through this process and in their case it felt like a long and complicated journey. (Especially because they do it for a small amount of money) In the end, it works. They bought the dress through a website that sold secondhand clothes, never received the dress and couldn't get a reply from the seller.They contacted PayPal and the process was as described above, they sent a message to the seller through. PayPal first, then PayPal negotiates. When the seller has not yet responded, they will receive a refund. They reported it took less than two weeks.
And if at the end of that process you are still not satisfied?
Once PayPal is settled on a claim, the claim will be considered closed. If you are not satisfied with the decision, you can appeal the decision within 10 days by visiting the Resolution Center. Find your case in the "Troubleshooting" section. Click on "Appeal" and follow the instructions.Otherwise? There is always the same old thing to do - the Better Business Bureau, the office of the attorney general in your state, or of course, Twitter.
