There are a lot of complaints that a tenant can have against their landlord. You probably have had some problems with your landlord in the past, which can be frustrating. But when something inside the unit stops working and doesn’t behave the way that it should, this can be a challenge. Your landlord is supposed to take care of it all for you, but not all landlords do a good job with it.
Maintenance issues and repairs are a big reason why you may need to talk to your landlord in the first place. Whether it is something small like a lighting fixture that you need them to fix or you have a major issue like a water leak, your landlord is the one responsible for coming to the unit and repairing all of your normal requests in a timely manner.
Right from the moment you move into the apartment, you need to figure out the method your landlord likes for communication. Are you allowed to text them a picture of the issue so that they will get it right away and it won’t get lost in the emails? You should know ahead of time the way they would like you to submit your maintenance requests so that you can let them know when there is a problem and can be there to assist you. Some places will provide a tenant portal for you to use, some will want you to do it by email, and others are fine if you call them. You need to see which policy is right for you.
Another thing to consider is what your responsibilities as a renter are and what are the responsibilities for the landlord. This should all be listed out in your lease as well. Make sure to also check with some of your local laws to help figure out what is allowed in your area. Some of the issues need to be addressed right away, such as heating, water, and habitability issues while some can wait until the landlord has some more time to get to them and have them fixed.
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