Much like anything on Earth contemporary society has some kind of balance. So on one hand we have a modern electronic community and on the other hand we have army of net criminals whose both work and fun contains so called identity theft.
As the main tool of a scammer is his privacy the main function of a Website Owner consists in confirmation of Users identification.
There are some methods to check out website individual's identity. Verification by email is utilized when it concerns password reminder service; e-merchants utilize AVS examining to authorize their customers as true cardholders while processing charge card in e-shops and so on.
But it's not enough. Passwords can easily be stolen through so called phishing. And Address Confirmation System is made use of in United States and Canada only and additionally its scheme is rather imperfect.
There should be an additional option.
And it does exist.
Telephone verification is a kind of universal technique to verify user's identity. It works as follows:
A. A user enters his individual data consisting of telephone number at a certain site and presses "submit" button.
B. Phone confirmation system starts a call to this number.
C. After welcoming a system asks to get in pin-code that an individual sees on the display utilizing a phone keypad.
D. A user enters pin-code and sets back.
After a call is done system passes a merchant individual's nation and city by phone number location code, telephone number kind and matching of pin-code entered and pin-code shown on site. Some business e.g. Proveout.com supplies Geo IP research in addition to telephone confirmation. This enables to contrast IP address information with phone number data (whether country and city recognized by IP address matches the ones determined by phone area code).
It is a whole lot. It is surely adequate to define whether a Consumer is a person he seems to be - a real website individual and a real cardholder.
Optionally system can ask a person to verify his identity/order by stating something like his name or other information that is recorded. Afterwards, such recordings can easily prove that a person had without a doubt made use of specific service (bought particular goods). A Site Owner could download a wav-file with a recorded voice message of a consumer at any type of time as it is saved on server of telephone permission provider.
This is telephone confirmation and how it works.
Where telephone verification is made use of
1. E-commerce. Identity fraud is a severe issue for lots of business. Telephone confirmation assists to decrease fraudulent deals. Customer just passes the basic treatment of permission and proves that he is a true cardholder. Recorded message with Clients voice could later on come to be a proof of buying a good/service by a specific individual.
2. Any type of site where registration/authorization is required. VoIP telephone verification can be utilized at the registration phase in order to verify individuals' identification (e.g. it's of high relevance at different forums, online areas, on-line financial services etc). Also it can be made use of in situation a user has actually lost his password. Sending it to a particular e-mail address does not ensure Website Owner can easily not be entirely sure that password tip procedure isn't really initiated by a scammer with an idea to manage somebody's individual data. Passing telephone confirmation by individual can easily prove his identity.
3. Sites with free content restricting. Very typically different business carry on ad campaign that allow utilizing their online services totally free for particular time (trial periods). In order to anticipate several signing up (which is a bad experience for a marketing report) each brand-new registration can easily be verified in order to prove that use hasn't signed up previously.
4. Sites providing region restricting solutions. In some nations it is forbidden to distribute protection software to particular nations. Making use of telephone confirmation service Site Owner can be sure that his new signed up individual doesn't reside in one of these nations. Phone number area code assists to reveal individual's area. This service is also more effective when it is used together with Geo IP research.
VoIP telephone service can easily be utilized for automation of webmaster's work by setting set up telephone call with a request of specific information or a confirmation of particular details. E.g. you can automatically initiate a call when a brand-new order with shipment requirement is sent in order to verify delivery information. In case you're an owner of an internet-catalogue you can start a call e.g. once a month to the users of your catalogue in order to verify that their websites still exist with the same domain names, so to confirm their membership.
You can easily make use of VoIP telephone confirmation as a best advertising tool. For instance you can provide your Clients with information concerning some changes in their maintenance by phone or immediately play them welcoming messages on certain dates.
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