Firstly, contact the Nykaa Customer Support team via email within 15 business thegeeklane days of receiving the order.Provide them with your order ID details and request to return your order. Kindly email a picture of that product and the invoice for their reference. Their team will pick up that product within 2-4 business days. We will initiate the refund or replacement process only if the products are received in their original packaging with seals, labels, and barcodes intact.
