Patch Management with RMM
MSPs can remotely monitor, manage, and troubleshoot devices and networks from a centralized console thanks to remote monitoring and management tools and PSA software. This utility offers a convenient solution for managing all network devices by simplifying monitoring, administration, and patching duties in a single environment. Some limited automation functionality for scheduling specific patches is also included in the majority of RMM packages, which is useful for simple patching applications. However, despite being useful for remotely operating devices and systems and offering a centralized view, patching functionalities may prove inadequate in more complex scenarios because of the following limits and difficulties:
Fundamental patch management features: Many RMM programs simply provide typical patching options and lack advanced features that a dedicated patch management tool would have, including automated verification of each patch's effectiveness, customized scheduling, or advanced patch prioritization.
Critical Security Case Limitations: Essential security features are integrated with some RMMs. However, their focus is on system administration, which limits their capacity to thoroughly assess and detect vulnerabilities and prioritize patches based on criticality. In the event of a cyberattack, their lack of integration with a security solution results in restrictions such the absence of a unified view, which makes real-time containment and remediation more difficult and increases the risk of spread. In these situations, it is difficult to identify vulnerable devices rapidly without integrated visibility, which hinders an effective response to activated threats.
Limited automation and less control: While some automation is possible with RMMs, control over patch deployment is frequently restricted. These solutions frequently concentrate on a particular set of software and lack the ability to automatically identify and apply patches for various operating systems and software or to perform tests in controlled environments prior to implementation, which may result in conflicts or errors.
Restricted coverage of applications from third parties: The capacity of many RMMs to handle patches for third-party software programs is limited because they only support standard apps. In firms with a wide variety of installed software, this could be an issue.
Difficulty adhering to regulations: Companies operating in regulated industries are required to maintain high security and patch management documentation. RMMs might not offer the level of information required to adhere to regulations like GDPR, HIPAA, or PCI DSS.
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