Do you need to help a loved one with their Smart SIM registration? Maybe your child, elderly parent, or a family member is having difficulty registering their SIM by themselves. The good news is that Smart allows you to assist someone else — as long as you follow the proper steps and use accurate personal information.
Under the SIM Registration Act in the Philippines, everyone using a SIM card must register it using a valid government-issued ID and their personal information. This law applies to all networks, including Smart, and it aims to reduce mobile scams and promote security.
But not everyone has the ability to register their SIM online. Children, senior citizens, or people with disabilities may need someone they trust to help them out. In this article, we’ll guide you through how to register a Smart SIM for another person, the requirements for each case, and the dos and don’ts to avoid mistakes.
The SIM Registration Act (Republic Act No. 11934) is a Philippine law that requires all mobile SIM users to register their numbers to reduce crime and fraud. To comply with this law, Smart users must provide:
A valid ID
A clear selfie
Personal information (name, birthday, address)
All SIMs must be registered — even if they're for kids, seniors, or someone without internet access.
Failure to register by the deadline means the SIM will be deactivated, and the user will lose their number, load, and access to mobile services.
Yes, you can help someone else register a Smart SIM — but there are rules.
The SIM must be registered under the name of the actual user, using their ID and photo, not yours. If you’re simply helping them with the process, that’s fine. But you cannot register someone else’s SIM using your own details unless you're legally authorized to do so (e.g., in the case of a child).
Let’s look at specific groups where SIM registration help is allowed:
Yes, you can assist someone in registering their Smart SIM, but it must always be under their name and with their valid ID, not yours. This is especially helpful for kids, seniors, or those who can’t register on their own. You’re simply guiding them through the process, not taking ownership of the SIM. Make sure all details are accurate to avoid any issues. Once the SIM is registered, it should work smoothly, but if you experience signal problems, you can follow simple troubleshooting steps to fix them. A quick guide on how to activate tm sim no service can help you restore your connection and ensure everything runs without interruptions.
