Right now, we all depend heavily on our smartphones and applications such as WhatsApp, Zoom etc. to get through this time of lockdown and keep in contact with people. As far as regular messages are concerned, WhatsApp has been the mainstay for a number of people.
It's fast, trouble-free, and convenient. So because most people do have it, it's much better than asking people to download and get used to a totally new messaging device. WhatsApp is also a favorite of hackers, of over one billion users. Last year, India's state bank had warned its customers of an OTP scam circulating on WhatsApp. And that's one of the many instances that have happened over the years, hackers and scamsters have employed a variety of forms to get users on the web unaware.
Although most of us are now more careful, here's a list of things you should do to make sure you don't fall into this app for any scams, especially banking fraud.
Here are some steps you should follow to avoid scammer.
1. Never send private information like your bank account details, debit/credit card PINs, Internet banking passwords, CVV codes etc to anyone on WhatsApp.
2. Do not reply to any WhatsApp message asking you for an OTP number that you might have just received. No matter how much you trust that contact and not matter how small the transaction amount might be.
3. Do not download any files or click on links sent by strangers and unknown numbers.
4. If you lose your phone, make sure you deactivate WhatsApp. You can also register on a new device immediately, this will log you out of the old phone and not one can use that WhatsApp.
5. Delete all WhatsApp chats and media data and restore your phone to factory settings if you plan to sell off your device or lend it to another person.
6. Do not respond to messages from WhatsApp, trust us, the app will never message you.
7. Ignore messages from unknown numbers.
8. Don’t fall for messages that claim that they can connect your phone app to the PC and let you send messages from your laptop/desktop. Only you can activate that, you don’t need a prompt.
9. Disable automatic downloads on WhatsApp. This will help you control exactly what gets downloaded and also save you data.
10. Do not use WhatsApp when you are on a public WiFi or an open WiFi network.
ThankYou!
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