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Salesforce B2C-Commerce-Architect New Study Guide - B2C-Commerc

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    Salesforce B2C-Commerce-Architect Exam Syllabus Topics:

    TopicDetailsTopic 1
    • Given an implementation and known KPIs, support in load testing, evaluate results
    • Given systems integration requirements & technical details, evaluate LINK cartridges applicable versions
    Topic 2
    • Given a complex issue or set of issues, guide a development team in the steps toward resolution
    • Given data migration scenarios, plan and support the data migration process
    Topic 3
    • Given an implementation issue, demonstrate the ability to identify root causes and recommend solutions
    • Given a customer's business requirement, create a technical specification that accurately reflects the business requirement
    Topic 4
    • Given a site launch checklist, identify rollback steps possibly required, plan post-production activities
    • Given an implementation performance issue, demonstrate the ability to identify and address existing
    Topic 5
    • Given dependencies between sources of site data, define jobs and data replication schedules
    • Given a collection of cartridges and data, define a process to compile and deploy to Salesforce environments

    Salesforce Certified B2C Commerce Architect Sample Questions (Q54-Q59):

    NEW QUESTION # 54
    Northern Trail Outfitters (NTO) wants to migrate its online shoo from a custom ecommerce platform to B2C Commerce. NTO needs to migrate several thousands of customer records profile information, address book).
    WTO can provide a B2C Commerce feed. It is currently using SHA-2S6 as an encryption mechanism for the customer passwords.
    What approach can the Architect propose?

    • A. Import the customer records, excluding the password field, and B2C Commerce will automatically require a password reset the first time a customer logs m to the storefront.
    • B. Import the customer records, with the hashed password as a custom attribute, and during the login compare the entered password with the hashed password and save it in the password field.
    • C. Do not import customer records and asks customers to create new accounts the first fame they try to log in to the B2C Commerce storefront.
    • D. Import the customer records, including the hashed password, as B2C Commerce supports SHA-2S6, and they will be able to login with their existing password.

    Answer: D


    NEW QUESTION # 55
    A retail company currently uses 62C Commerce and Marketing Cloud to enable a seamless customer experience. They are evaluating tools to better support customer service activities like their call center for online ordering and social customer service.
    Which two functionalities should a Solution Architect discuss with the company to explain the value of Service Cloud? Choose 2 answers

    • A. Ability to have a customer leave a journey when they have an escalated case.
    • B. Ability to de-duplicate and create a single customer identity.
    • C. Ability to create a B2C storefront using Digital Experiences.
    • D. Ability to allow the agent to see purchase history to support case management

    Answer: B,D


    NEW QUESTION # 56
    A merchant has asked their development team to add a new site.
    Which two tasks are essential for correct site configuration prior to launch?
    Choose 2 answers

    • A. Assign a default payment type.
    • B. Assign a default payment method.
    • C. Assign the appropriate taxation type.
    • D. Assign a default payment processor.
    • E. Assign a default currency.

    Answer: C,E


    NEW QUESTION # 57
    A merchant has reported that customers are seeing low stock items at the top of their search results, giving them a subpar customer experience and impacting conversion.
    How might this issue be resolved to ensure a better customer journey?

    • A. In Business Manager, select Show Orderable Products Only at the root level to hide any products that are currently out of stock.
    • B. In Business Manager, enter a higher boost factor for availability in Searchable Attributes.
    • C. Create a job that sets all unavailable products to be hidden. Schedule the job to run hourly to clean up the catalog on a regular basis.
    • D. In Business Manager, set an availability low ranking threshold in Search Preferences.

    Answer: C


    NEW QUESTION # 58
    Northern Trail Outfitters (NTO) hosts a customer care portal using Service Cloud. The portal uses Marketing Cloud for customer interaction for a number of use cases, including customer sign-up and updates on togged cases. NTO has decided that the connectors provided by Salesforce are not flexible enough for their needs, so they would like to explore a programmatic approach for doing so.
    Which two considerations should a Solution Architect point out to NTO as it moves forward to integrate the Service Cloud portal with Marketing Cloud for customer interaction? Choose 2 answers

    • A. NTO can use Marketing Cloud SOAP API for integrating with Service Cloud.
    • B. NTO can use Marketing Cloud REST API for integrating with Service Cloud.
    • C. The Marketing REST API uses XML request and response bodies and resource endpoints to support multi-channel use.
    • D. The Marketing REST API calls are asynchronous, with timeout values of 120 for non-tracking operations and 300 seconds for tracking and data retrieve operations.

    Answer: B,C


    NEW QUESTION # 59
    ......

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