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Pass Guaranteed 2023 MB-910: Microsoft Dynamics 365 Fundamental

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    Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q98-Q103):

    NEW QUESTION # 98
    A company plans to implement Dynamics 365 Sales with LinkedIn Sales Navigator.
    You need to determine the controls that you should implement.
    Which controls should you use? To answer, drag the appropriate controls to the correct requirement. Each control may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
    NOTE: Each correct selection is worth one point.

    Answer:

    Explanation:

    Reference:
    https://docs.microsoft.com/en-us/dynamics365/linkedin/integrate-sales-navigator


    NEW QUESTION # 99
    A customer purchases Microsoft 365 and Dynamics 365 Sales.
    For each of the following statements, select Yes if the statement is true. Otherwise, select No.
    NOTE: Each correct selection is worth one point.

    Answer:

    Explanation:


    NEW QUESTION # 100
    A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition.
    Instructions: To answer, drag the appropriate component from the column on the left to its definition on the right. Each component may be used once, more than once, or not at all. Each correct match is worth one point.
    NOTE: Each correct selection is worth one point.

    Answer:

    Explanation:

    Reference:
    https://docs.microsoft.com/en-us/dynamics365/customer-service/cs-iot-overview


    NEW QUESTION # 101
    A company is using several Dynamics 365 applications. A customer sends an email about an issue they are having with a product during a company holiday.
    The customer expects a response in 48 business hours in accordance with their service-level agreement (SLA).
    You need to configure the system to ensure that the company meets SLA agreements.
    Which products should you use? To answer, select the appropriate options in the answer area.
    NOTE: Each correct selection is worth one point.

    Answer:

    Explanation:

    Reference:
    https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-holiday-schedule
    https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource- scheduling


    NEW QUESTION # 102
    Your company uses Dynamics 365 Sales.
    You need to prepare and send a quote to a customer. What are two possible ways to achieve the goal? NOTE: Each correct selection is worth one point.

    • A. Export the quote as a PDF file.
    • B. Generate a document by using a Microsoft Word template.
    • C. Close the quote
    • D. Create an order

    Answer: A,B

    Explanation:
    Reference:
    https://www.crmsoftwareblog.com/2019/09/creating-pdf-quotes-in-dynamics-365/


    NEW QUESTION # 103
    ......

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