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Salesforce User-Experience-Designer Exam covers various topics related to UI and UX design, including user research, information architecture, prototyping, usability testing, and visual design. User-Experience-Designer exam is designed to evaluate the candidate's ability to design user interfaces that meet the needs of Salesforce users. Salesforce Certified User Experience Designer certification also emphasizes the importance of understanding the user's needs and preferences when designing Salesforce applications.
The Salesforce Certified User Experience Designer certification exam is suitable for professionals who have experience in designing user interfaces for Salesforce applications. Candidates who pass the exam demonstrate their ability to design user interfaces that are intuitive, engaging, and meet the needs of Salesforce customers. Salesforce Certified User Experience Designer certification program is open to anyone who has experience in user experience design and wants to take their skills to the next level.
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NEW QUESTION # 127
A group of sales users needs to be guided step by step through a new process using Floating or Decked Prompts.
Their administrative team wants to the ability to see the adoption of this assistance via Reports and Dashboards.
Answer: D
NEW QUESTION # 128
A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers
Answer: B,C,D
NEW QUESTION # 129
Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?
Answer: C
NEW QUESTION # 130
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
Answer: C
Explanation:
Explanation
Updating the homepage with access to commonly used reports is the best way to make sure the user can quickly access the reports they need. This could include making the global search bar bigger on every page, adding the daily task component to the homepage, or creating a mind board to communicate the visual style of the UI. Additionally, Salesforce has some great resources on designing for search, such as their Search Design Guide [1] and their Search Best Practices [2].
[1] https://www.salesforce.com/content/dam/web/en_us/www/documents/salesforce-search-design-guide.pdf [2]
NEW QUESTION # 131
A UX Designer wants to use Paths to provide guidance about which activities sales representatives should be doing at each stage of the opportunity lifecycle.
Which two elements could be used in the Path's Guidance for Success sections?
Answer: A,D
Explanation:
Explanation
The two elements that can be used in the Path's Guidance for Success section are Images and Links and Rich Text. Images and Links can be used to provide visual elements to the Guidance for Success section, while Rich Text can be used to provide text-based explanations and instructions. In addition, a Progress Indicator can be used to show the user's progress through the Path.
Images and Links can be used to provide visual elements to the Guidance for Success section. For example, if the user needs to read an article, a link to the article can be included, as well as an image of the article cover.
Similarly, if the user needs to view a video, a link to the video and an image of the video can be included.
Rich Text can be used to provide text-based explanations and instructions. This can include explanations of what the user should be doing at each stage of the Path, as well as any other helpful information.
Finally, a Progress Indicator can be used to show the user's progress through the Path. This can help the user understand where they are in the Path and how far they have left to go.
References:
[1] https://help.salesforce.com/articleView?id=path_guidance.htm&type=5 [2] https://help.salesforce.com/article
NEW QUESTION # 132
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