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Renowned 6210 Guide Exam: Avaya Aura® Contact Center Implementa

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    Avaya 6210 exam is a comprehensive exam that requires a strong understanding of Avaya's Aura® platform and contact center technologies. 6210 exam is designed to test a candidate's knowledge of the full range of contact center solutions offered by Avaya, including voice, email, chat, and social media. 6210 exam is also designed to test a candidate's ability to design, implement, and troubleshoot contact center solutions based on Avaya's Aura® platform.

    Avaya 6210 exam is an excellent opportunity for IT professionals to enhance their skills and knowledge in contact center technologies. Avaya Aura® Contact Center Implementation Exam certification demonstrates the candidates' proficiency in implementing Avaya Aura® Contact Center solutions, which is a valuable asset in the industry. Additionally, the certification provides professionals with the confidence to work with Avaya Aura® Contact Center solutions and meet the business needs of their organizations.

    Avaya 6210 exam is a certification exam designed for individuals who want to prove their skills in implementing Avaya Aura® Contact Center solutions in a business environment. 6210 exam helps candidates to demonstrate their abilities in configuring, administering, and troubleshooting various aspects of Avaya Aura® Contact Center, including the Communication Manager, Application Enablement Services, and Avaya Aura® Contact Center Server.

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    Avaya Aura® Contact Center Implementation Exam Sample Questions (Q74-Q79):

    NEW QUESTION # 74
    A customer has purchased Avaya Aura Contact Center (AACC) with the correct licensing to provide Open Queue session licenses, and to provide agent licenses for the required multimedia contact types.
    Where is Open Queue initially enabled in AACC?

    • A. CCMS > Multimedia Commissioning > Multimedia Licensing tab
    • B. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setup tab
    • C. Ignition Wizard configuration > Licensing tab
    • D. Contact Center License Manager > Configuration > Contact Center Licensing tab

    Answer: D


    NEW QUESTION # 75
    You have launched the Contact Center Multimedia (CCMM) Administration utility. Which three settings can be configured on the CCMM Administration General Administration page? (Choose three.)

    • A. Agent
    • B. Server
    • C. Web Comms
    • D. Email
    • E. Skillset

    Answer: A,B,E


    NEW QUESTION # 76
    Refer to the exhibit. A customer is using Contact Center Multimedia (CCMM) to provide Web Services or integrating Web Chat with their Contact Center. They have created a DMZ to protect the Avaya Aura Contact Center (AACC) server and the Corporate Web Server by deploying a Corporate Firewall and a Web Application Firewall. What is the recommended placement of the AACC Voice and Multimedia server in relation to the Corporate Web Server where the customer facing Web Chat Application resides?

    • A. Place both the AACC Server and the Corporate Web Server inside the DMZ between the Corporate Firewall and the Web Application Firewall.
    • B. Place both the AACC Server and the Corporate Web Server outside of the Corporate Firewall.
    • C. Place the AACC Server inside the DMZ between the Corporate Firewall and the Web Application Firewall. Place the Corporate Web Server inside the Web Application Firewall.
    • D. Place the AACC Server inside of the Web Application Firewall. Place the Corporate Web Server inside the DMZ between the Corporate Firewall and the Web Application Firewall.

    Answer: C


    NEW QUESTION # 77
    After a successful installation of Avaya Aura Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet.
    What is a valid name for the site specific patch?

    • A. AvayaCC_CCMS_7.0.0.0.12.0021_Patch
    • B. AvayaCC_CCMS_7.0.0.0.11.0023_ServicePack
    • C. AvayaCC_CCMS_7.0.0.0.11.0210_Patch
    • D. AvayaCC_CCMS_7.0.0.0.12.0031_ServicePack

    Answer: C


    NEW QUESTION # 78
    Avaya Aura® Contact Center (AACC) uses the media processing capabilities of the Avaya Aura® Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.
    Which three statements regarding AACC and the AAMS are true? (Choose three.)

    • A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
    • B. AAMS provides a MSML-based service type named ACC_APP_ID.
    • C. AACC does not require a license for each AAMS instance in the solution.
    • D. AACC integrates with AAMS using Media Server Markup Language (MSML) based communication.

    Answer: A,B,D


    NEW QUESTION # 79
    ......

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