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The Microsoft MB-240 exam is aimed at individuals who have a thorough understanding of field service operations and have experience working with Dynamics 365 Field Service. As the role of the field service consultant requires the ability to work with customers, the exam also tests skills related to communication, collaboration, and problem solving.
>> MB-240 Valid Exam Objectives <<
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Microsoft MB-240 exam is a great way to validate your skills and knowledge in the field of Microsoft Dynamics 365 Field Service. Microsoft Dynamics 365 Field Service Functional Consultant certification can help you stand out in the job market and demonstrate to potential employers that you have the expertise required to implement and support Field Service solutions for their business.
NEW QUESTION # 22
Your customer asks you to create several work order reports that can be run on-demand. After a discussion about the requirements, you determine that the Report Wizard is the best option.
You need to train your customer on Report Wizard features and customization.
Which three features are available? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: A,B,F
NEW QUESTION # 23
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create the Holiday Schedule.
Does this meet the goal?
Answer: B
Explanation:
Section: Configure field service applications
NEW QUESTION # 24
You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The companyprovides customers with large power systems for sophisticated data centers. The power systems are servicedby a field engineering team.
The field engineering team documents work done on repairs and maintenance by completing Work Orderswithin Dynamics 365.
You need to easily schedule work orders for the field engineering team via the schedule and enablegeocoding.
Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.
Answer: B,D
NEW QUESTION # 25
Drag and Drop Question
You are a Dynamics 365 for Field Service administrator. Your company only uses contractors as Bookable Resources. The contractors are not licensed Dynamics 365 users.
The scheduling team books work orders to resources based on location. The team provides you with scenarios because many resources are not showing up in the scheduling assistant.
You need to update bookable resource records based on the provided scenarios.
Which address type should you use with each scenario? To answer, drag the appropriate address type to the appropriate scenario. Each address type may be used one, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Resource Address: Uses the latitude and longitude associated with the corresponding record based on the resource type:
Resource type - user: Uses the latitude and longitude associated with the address defined on their Microsoft 365 user record.
Resource type - contact: Uses the latitude and longitude associated with the address defined on their Dynamics 365 contact record.
Resource type = account: Uses the latitude and longitude associated with the address defined on their Dynamics 365 account record.
https://docs.microsoft.com/en-us/learn/modules/configure-bookable-resources-urs-dynamics- field-service/3-define-bookable-resources
NEW QUESTION # 26
You are setting up a maintenance agreement for a new customer that will require preventative maintenancevisits as well as emergency visits to repair unforeseen equipment failures.
You want to be certain that the price the customer is charged for all maintenance and repairs visits accuratelyreflects the agreed upon price list. The price of the spare parts used in equipmentrepairs varies significantly bythe territory where the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices forwork completed are correct, based on the agreement with the customer and the territory of the customer.
What are three ways that you can accomplish this goal? Each correct answer presents a complete solution.
Answer: B,D,E
NEW QUESTION # 27
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