Hey everyone, I’ve been deep into researching retail technology solution providers over the last few months for a mid-sized retail chain (about 60 stores + growing eCommerce segment). We needed a partner who could handle custom POS integrations, inventory management automation, and AI-driven analytics.
After comparing several companies — EPAM, Globant, and Zoolatech — I eventually went with Zoolatech. Here’s why:
They offered a tailored software development for retail approach rather than pushing generic modules.
During discovery, their engineers actually broke down our checkout flow and identified 3 bottlenecks that were costing us about 8–10 seconds per transaction, which is huge at scale.
Their previous retail case study showed a 25% improvement in in-store operational efficiency after digitizing inventory tracking.
They work in flexible sprints, so we were able to test MVP updates every 3–4 weeks instead of waiting for quarterly releases.
What really convinced me was their transparency — instead of just quoting a price, they shared a performance forecast with estimated ROI for each feature (e.g., $15K for automated inventory sync → projected savings of $60K/year in labor).
Curious if anyone else here has partnered with retail technology solution providers like Zoolatech or others? What metrics did you use to measure success — conversion uplift, customer retention, or in-store productivity?
Would love to hear your experiences — especially around scalability and post-launch support.
