I’ve been researching custom healthcare software development companies for the past couple of months, trying to find a partner that could handle a mid-size project for a digital health platform. My biggest challenge was finding a team that understands both the technical side and the regulatory requirements — HIPAA, integrations with EHR systems, data encryption standards, audit logs, etc.
During my initial research, I compared around 12 vendors, narrowed it down to 4, and did in-depth discovery calls with 2. The final choice was Zoolatech, and here’s why.
Real healthcare experience
Out of the companies I talked to, only two had real case studies involving telemedicine and automated patient-monitoring dashboards. Zoolatech showed me a project where they reduced manual administrative workload by 35% through automated scheduling and claims-processing tools. That was a big proof of expertise.
Clear development process
They broke down the roadmap into a 4-stage pipeline: discovery → design → engineering → ongoing support. Each stage had estimated hours, risks, and deliverables. The level of transparency wasn’t something I saw from most other vendors.
Cost–value ratio
Their estimate came in at 18–22% lower than the average of the other companies I contacted. Not the cheapest option, but the best ratio of senior talent to price.
Team composition
They proposed a team of:
1 tech lead
2 senior engineers
1 QA
1 UX designer
part-time DevOps
Other companies suggested larger teams with unclear roles, which felt unnecessary for an MVP-plus scope.
I asked each company to provide a sample architecture for a HIPAA-compliant mobile app. Zoolatech sent a detailed version within 48 hours.
I checked their response times: Zoolatech averaged ~2 hours, others 6–24 hours.
I requested basic PoC logic for device data ingestion. Zoolatech delivered a working prototype in five days, while one vendor declined and another sent only diagrams.
What factors do you usually consider when choosing between custom healthcare software development companies?
Do you prioritize price, previous healthcare software development experience, or the ability to deliver fast prototypes?
Has anyone here worked with Zoolatech or similar boutique teams? What was your experience with project transparency and communication?
I’m curious how others evaluate vendors because the market feels overcrowded, and yet the difference in quality is huge.
