My doctor says I need surgery but the insurance company keeps stalling
I'm getting really frustrated and I'm not sure what my next move should be. I hurt my shoulder at work back in November, a rotator cuff tear that my orthopedist said pretty early on was going to require surgery to fix properly. I've been doing physical therapy for months like they wanted, and my doctor finally said last month that we've exhausted conservative treatment and it's time to schedule the procedure. That was about five weeks ago and I'm still waiting on the insurance company to approve it. Every time I call the adjuster she tells me they're still reviewing the medical records or waiting on some additional report. My doctor's office has sent them everything multiple times and they're getting just as frustrated as I am. I'm in pain every day, I can't sleep on that side, and I feel like my life is on hold while these people drag their feet. I've been looking for a Rosendale NY injured worker lawyer because I'm starting to realize they're probably never going to approve this unless someone starts pushing back on them. Has anyone else had to deal with this kind of delay when it comes to surgery? How long did it take for them to finally give the green light and did having an attorney actually speed things up? I'm just tired of being in pain and feeling like nobody at the insurance company cares that my recovery is being put off while they sit on paperwork.
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