While both remote access and mobile device management (MDM) are software solutions used to support remote or hybrid workforces, they serve different purposes. While MDM concentrates on protecting devices, safeguarding data, and supporting compliance efforts, remote monitoring and management tools with PSA software mostly focuses on helping and resolving help desk chores. Therefore, despite their apparent similarities, the two instruments serve quite different purposes.
Why you should use mobile device management and remote access together
Using remote access and MDM together is the best way to create a successful remote or hybrid work environment that is safe and supported. IT members will be able to obtain crucial knowledge about remote devices to troubleshoot issues and offer solutions by using a remote access solution. Administrators can secure and manage remote devices and their data with an MDM tool. They may also make sure that basic compliance requirements are met. You get the best of both worlds when you combine remote access and mobile device management; in other words, you get the advantages of both tools.
Support all your devices with remote access and MDM
IT teams that needed to serve remote or hybrid workforces needed remote access technologies. The days of on-premises support are long gone. IT departments and MSPs can connect and communicate with remote devices quickly and securely with the correct remote access and MDM solutions. To give your IT team and business next-level security and support, use MDM and remote access together.
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