I know that good hosting isn’t just about speed but also responsive support. I found https://astuteserver.com and was impressed by their offerings, but I’m not sure about their technical support.
How fast are they to respond during urgent issues or outages? Do they offer 24/7 live chat or only ticket-based help? I handle multiple client sites, so reliable support is essential. Please share if you’ve had positive or negative experiences with their support team.