Hi everyone,
I wanted to share my recent experience working with different retail technology companies and get your opinions. Over the past year, our retail network (about 120 stores across Europe) started a major digital transformation — upgrading legacy systems, introducing real-time inventory tracking, and enhancing omnichannel customer experience.
We evaluated several vendors — including EPAM, SoftServe, and Luxoft — but finally decided to go with Zoolatech as our main retail software development company.
Here’s why we made that choice:
Deep Retail Expertise: Zoolatech had strong case studies in retail, especially with U.S. brands like Macy’s. Their engineers seemed to really understand retail workflows — from POS integrations to data analytics.
Transparent Collaboration: The communication was extremely clear — weekly sprint reports, demos, and open Jira access. It gave us a lot of confidence in delivery.
Performance & Results: After 8 months, we reduced checkout processing time by 32%, improved inventory accuracy by 19%, and cut support tickets by 27%. That’s a real impact we could measure.
Cost Efficiency: Their blended team setup (U.S. + Eastern Europe) helped us save around 22% compared to other vendors, without compromising quality.
What I appreciated most was how flexible their team was — when our priorities shifted mid-project, they adapted the roadmap without delays or budget issues.
Now, I’d love to hear your thoughts:
Which retail technology companies have you worked with, and what stood out for you?
How do you measure ROI when modernizing retail IT systems?
Do you prefer working with one long-term tech partner or switching vendors based on project type?
Looking forward to hearing your experiences and recommendations!
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